Should IT run “like a business” or “like a non-profit?”


http://blogs.msdn.com/nickmalik/archive/2010/03/05/should-it-run-like-a-business-or-like-a-non-profit.aspx

I've had this discussion many times and this article has my rethinking my position.

"For years, we’ve heard the old saw: If only we could run IT like a business!  But really, we cannot.  IT does not have a market the way a business does, and IT cannot ignore the edicts of the CEO like an outside service provider can. "